Privacy Policy

HomePrivacy Policy

Privacy Policy

This Privacy Policy explains how Signcotive Sdn Bhd (“Signcotive”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website, communicate with us, or use our services.

By accessing our website or engaging our services, you agree to the collection and use of your personal information in accordance with this Policy.

1. Information We Collect

We may collect personal information directly from you or automatically through our website and marketing systems. The information collected includes (but is not limited to):

a. Personal Information

  • Name, company name, designation

  • Contact details (email address, phone number, mailing address)

  • Business registration information (for corporate clients)

  • Project and service inquiry details

b. Technical Information

  • IP address, browser type, operating system

  • Device identifiers and location data

  • Website usage data, cookies, and analytics information

c. Marketing and Communication Information

  • Your preferences in receiving marketing materials

  • Feedback, reviews, or responses to surveys and promotions

2. How We Use Your Information

Your information is used to:

  1. Provide and manage our services and client projects.

  2. Communicate with you regarding inquiries, quotations, or service updates.

  3. Improve our website, marketing campaigns, and client experience.

  4. Send newsletters, promotional content, or updates (only if you have opted in).

  5. Comply with legal obligations and internal record-keeping requirements.

3. Disclosure of Personal Information

We will not sell or rent your personal data to third parties.
However, we may disclose your information to:

  • Authorized employees and business partners for project execution.

  • Third-party service providers (e.g., web hosting, analytics, email marketing, CRM platforms) strictly for operational purposes.

  • Regulatory or law enforcement authorities when required by law.

All third parties are required to maintain the confidentiality and integrity of your information in accordance with PDPA Malaysia.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
When no longer needed, we will securely delete or anonymize your data.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
However, please note that no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Personal Data Protection Act 2010 (PDPA), you have the right to:

  • Access and request a copy of your personal data.

  • Request correction or update of inaccurate data.

  • Withdraw consent for processing (subject to contractual or legal restrictions).

  • Request deletion of your data where applicable.

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website may use cookies and analytics tools (such as Google Analytics or Meta Pixel) to enhance your browsing experience and analyze website traffic.
You may modify your browser settings to disable cookies, but certain website features may not function properly as a result.

8. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
We encourage you to read their respective privacy policies.

 

9. Updates to This Policy

Signcotive reserves the right to update or modify this Privacy Policy from time to time.
Any updates will be reflected on this page with a revised “Last Updated” date.
Your continued use of our website after such updates constitutes your acceptance of the revised Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Signcotive Sdn Bhd 201901032953 (1342283-M)
📍 41, Jalan SS 2/72, 47300 Petaling Jaya, Selangor, Malaysia
📧 Email: hello@signcotive.com | enquiry@signcotive.com
🌐 Website: https://www.signcotive.com